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var(--line-2);border-radius:var(--r-lg);background:var(--card);min-width:0}.desk-form{display:flex;flex-direction:column;gap:14px}.desk-form.wide{gap:16px}.desk-privacy{display:flex;gap:10px;align-items:flex-start;color:var(--text-4);font-size:12.5px;line-height:1.55;max-width:76ch}.desk-privacy svg{flex:none;margin-top:2px}.desk-sent{display:flex;flex-direction:column;align-items:flex-start;gap:12px}.desk-sent p{color:var(--text-2);font-size:14px;line-height:1.55;text-wrap:pretty;overflow-wrap:anywhere}.desk-sent-icon{display:grid;place-items:center;width:44px;height:44px;border-radius:13px;background:var(--tone-ok-bg);color:var(--tone-ok)}.desk-head{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.desk-scope{display:inline-flex;align-self:flex-start;padding:3px;gap:2px;border-radius:var(--r-md);background:var(--card-2);border:1px solid var(--line-2)}.desk-scope 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b{font-weight:750;color:var(--text-strong)}.desk-row-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;color:var(--text-4);font-size:12.5px;min-width:0}.desk-row-meta>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.desk-row time{flex:none;color:var(--text-4);font-size:12.5px;font-variant-numeric:tabular-nums}.desk-dot{display:inline-block;width:8px;height:8px;margin-right:9px;border-radius:50%;background:var(--accent-ink);vertical-align:1px}.desk-number{font-family:var(--mono);font-size:12px;color:var(--text-4);white-space:nowrap}.desk-status{display:inline-flex;align-items:center;height:22px;padding:0 9px;border-radius:7px;font-size:12px;font-weight:650;white-space:nowrap;background:var(--raised);color:var(--text-3)}.desk-status.open{background:var(--tone-warn-bg);color:var(--tone-warn)}.desk-status.answered{background:var(--tone-ok-bg);color:var(--tone-ok)}.desk-empty{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:26px 22px;color:var(--text-3);font-size:13.5px;line-height:1.5}p.desk-empty{flex-direction:row;align-items:center;gap:10px}.desk-empty b{color:var(--text);font-size:15px}.desk-empty .btn{margin-top:6px}.desk-back{align-self:flex-start;margin-left:-10px}.desk-ticket{display:flex;flex-direction:column;gap:18px}.desk-ticket-head{display:flex;flex-direction:column;gap:12px}.desk-ticket-line{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.desk-ticket-line .btn{margin-left:auto}.desk-author{color:var(--text-3);font-size:13px;overflow-wrap:anywhere}.desk-note{padding:12px 14px;border-radius:var(--r-md);background:var(--card-2);border:1px solid var(--line-2);color:var(--text-3);font-size:12.5px;line-height:1.55;text-wrap:pretty}.desk-meta{margin:0;display:grid;grid-template-columns:max-content minmax(0,1fr);gap:4px 14px;padding:12px 14px;border-radius:var(--r-md);background:var(--card-2);border:1px solid var(--line-2);font-size:12px}.desk-meta dt{color:var(--text-4)}.desk-meta dd{margin:0;color:var(--text-2);font-family:var(--mono);overflow-wrap:anywhere}.desk-thread{display:flex;flex-direction:column;gap:12px}.desk-msg{display:flex;flex-direction:column;gap:9px;padding:14px 16px;border:1px solid var(--line-2);border-radius:var(--r);background:var(--card)}.desk-msg.staff{border-left:3px solid var(--accent-ink);padding-left:14px}.desk-msg header{display:flex;align-items:baseline;justify-content:space-between;gap:12px;flex-wrap:wrap}.desk-msg header b{font-size:13px;font-weight:750;color:var(--text-strong);overflow-wrap:anywhere}.desk-msg header time{font-size:12px;color:var(--text-4);font-variant-numeric:tabular-nums}.desk-text{font-size:14.5px;line-height:1.6;color:var(--text);white-space:pre-wrap;overflow-wrap:anywhere;max-width:72ch}.desk-files{display:flex;flex-wrap:wrap;gap:8px}.desk-image{max-width:min(100%,320px);max-height:220px;border-radius:var(--r-sm);border:1px solid var(--line-2);cursor:zoom-in;object-fit:contain;background:var(--card-2)}.desk-image.wide{max-width:100%;max-height:none;cursor:zoom-out}.desk-reply{display:flex;flex-direction:column;gap:12px;padding-top:4px}.desk-composer{display:flex;flex-direction:column;gap:10px}.desk-area{min-height:96px}.desk-buttons{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.desk-attached{display:flex;flex-wrap:wrap;gap:8px}.desk-chip{display:inline-flex;align-items:center;gap:8px;max-width:100%;min-height:32px;padding:4px 6px 4px 10px;border-radius:var(--r-sm);background:var(--card-2);border:1px solid var(--line-2);color:var(--text-2);font-size:12.5px}.desk-chip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desk-chip img{width:22px;height:22px;border-radius:5px;object-fit:cover;flex:none}.desk-chip.link{padding-right:12px;transition:background-color var(--ease)}.desk-chip.link:hover{background:var(--raised)}.desk-chip-x{display:grid;place-items:center;width:22px;height:22px;flex:none;border:0;border-radius:6px;background:transparent;color:var(--text-4)}.desk-chip-x:hover{background:var(--raised);color:var(--text)}:is(.desk-row,.desk-scope button,.desk-chip.link,.desk-chip-x,.desk-brand):focus-visible{outline:2px solid var(--accent-ink);outline-offset:2px}.desk-row:focus-visible{outline-offset:-2px}@media (max-width: 760px){.desk-main{padding-top:24px}.desk-out{padding:0 8px}.desk-out span{display:none}.desk-top-in{gap:10px}.lang-select{max-width:104px}.desk-panels{grid-template-columns:minmax(0,1fr)}.desk-panel{padding:18px}.desk-who{display:none}.desk-ticket-line .btn{margin-left:0}.desk-row{padding:14px}}@media (prefers-reduced-motion: reduce){.desk-row,.desk-scope button,.desk-chip.link{transition:none}}